Refund policy

We want you to LOVE the RIFRUF® dog sneakers you just copped! If for any reason you are unsatisfied with your purchase, we offer exchanges and returns for contiguous US dog shoe orders as long as your items are in resellable condition (i.e. hair-free, dirt-free, unaltered, unwashed, undamaged, and with no marks on the mesh or wear on the soles) and in their original packaging (i.e. the shoe box is not folded, creased, or torn, and the tissue and sticker are intact). We reserve the right to refuse exchanges or returns that do not meet the above criteria. Exchanged or returned orders that do not meet the above criteria will be charged a $10 shipping & handling fee and sent back to the original recipient.

For dog shoes, all exchanges and returns must include all 4 dog shoes, including for split size orders.

For contiguous US orders, shipping for the first exchange is covered by RIFRUF®. Shipping for returns is not covered by RIFRUF® at this time. For non-contiguous US and Canada orders, we unfortunately cannot process exchanges at this time; if you need a different size, we recommend returning your order and reordering in your new size. For non-contiguous US and Canada orders, shipping for returns is not covered by RIFRUF®.

All return and exchange requests must be submitted within 30 days of delivery of your original order. Note that only the first exchange for your order is free; shipping for additional exchange requests is not covered by RIFRUF®.

Please allow up to 10 business days for returns to be processed back to your original form of payment once your order has been received by RIFRUF®.

We do not accept exchanges or returns for dog socks and other limited edition products at this time.

Please fill out the form HERE to start a return or exchange.