For orders over $50, we offer free standard shipping (3 to 5 business days) within the contiguous U.S. If you need your order sooner or for orders under $50, we offer $5 standard shipping (3 to 5 business days) and $20 expedited shipping (2-3 business days) options.
For non-contiguous U.S. and international orders, economy, standard and expedited shipping options are available as well. Note that international orders may be subject to duties upon delivery.
If for some reason you are not satisfied with your RIFRUF® products, we accept exchanges and returns for new / unworn products if requested within 21 days of delivery. RIFRUF® does not cover shipping for returns at this time. If your exchange or return is within our 21 day delivery policy, visit our return portal here to submit your exchange or return.
Non-used gift cards and digital products are returnable if requested within 21 days from the order date.
- Care info: Machine wash and air dry.
- If your pup is in between sizes, we suggest ordering the next size up.
- Our dog shoes and socks are precisely crafted to ensure the best fit possible and tested for maximum safety. However, we highly recommend keeping your dog's nails clipped and filed regularly to minimize any chance of injury while wearing RIFRUF® dog sneakers and socks.
- Turn hoodie inside out.
- Machine wash cold and hang dry
- Tumble dry low.
- Care info: Hand wash with warm water and air dry.
- If your dog is in between sizes, we suggest ordering the next size up.
- Care info: Hand wash with warm water and air dry.
- Care info for harness and leash: Hand wash with warm water and air dry.
- Harness: If your dog is in between sizes, we suggest ordering the next size up.
- Care info for harness and leash: Hand wash with warm water and air dry.
- Care info for dog shoes: Machine wash and air dry.
- Harness: If your dog is in between sizes, we suggest ordering the next size up.
- Machine wash and air dry.
- Hand wash with warm water and air dry.
- If your dog is in between sizes, we suggest ordering the next size up.
- Care info for Stormhunter Raincoat: Hand wash warm and air dry.
- Care info for Apollo 1 Dog Boot: Machine wash and air dry.
- Stormhunter Raincoat: If your dog is in between sizes, we suggest ordering the next size up.
RIFRUF PRESS & AWARDS
Frequently Asked Questions
Why are your dog shoes so pricey?
We know... our shoes are pricey, especially for dog shoes. But we want to make sure that our dogs get the same premium quality and comfort that our own shoes are made from. Lowering the cost means that our shoes wouldn't be tested by our veterinarian partner for safety and protection against man-made elements. If they weren’t worth the price, they wouldn't be recommended by Rover, The Spruce Pets, or Dog Spotted. RIFRUF® is not cheap, and that’s kind of the point. P. S. Don’t be fooled by the dog shoe brands that sell a seemingly low price, when they’re actually only selling one pair of shoes. Our price reflects all 4 sneakers so that you have a full set right out of the box.
What size should I get for my dog?
Our smart breed size guide provides sizing recommendations based on your dog's weight and breed. If you want to measure your pup's paws, we also offer an easy measuring guide that takes less than 5 minutes. We also have a size guide video to help determine the right size for your dog; simply scroll up on this page to the "Help Section" video section. Still not sure what size to get or second-guessing yourself? No worries, our customer support team is just an email away.
Will this fit my [insert dog breed here]?
Yes! We're an inclusive brand and believe in shoes for all dogs. Our shoes come in sizes 0 to 7, meaning they'll fit pups up to 120 lbs. If you don't see your dog breed listed on the smart breed size recommender, send us an email or chat message and we'll help you find your right size.
Are dog shoes unnatural?
They're about as "unnatural" as a harness, collar, or leash. We exist in a day and age where our canine companions live side-by-side with us and walk on "unnatural" man-made environments: burning asphalt, salted ice and snow, broken glass, you name it. Dog paw pads are tough, but nature didn't make them to be indestructible. Do your dog a favor and give them the shoes that they deserve.
My dog has bigger front paws than back paws. Help!
We made split sizes for that very reason. All sizes with a "/" in them come with 2 shoes in one size, and 2 shoes in the other. We're here to fit every pup, big, small, or front-paw endowed, with the sneakers they deserve.
What if my dog doesn't like the shoes?
Just like a harness or a collar, positive reinforcement goes a long way. Some dogs will take longer than others to adjust, but with practice, patience, and lots of praise, your dog will get adjusted to wearing RIFRUFs on the streets or the runway. Our tips & tricks video gives helpful pointers on getting your pup acclimated to wearing our shoes.
What is your exchange/return policy?
In the event your pup's shoes aren't the right fit, we offer hassle-free exchanges and returns through our self-serve return portal. We cover the shipping expenses for exchanges to make sure you get the shoes your dog deserves.
The item I want is sold out. When will you restock?
Demand for RIFRUF has been high, but unfortunately that can lead to stock-outs. To be the first to hear of in-stock availability, be sure to subscribe to our email newsletter. We always give RIFRUF Pack subscribers first notice of stock availability, as well as access to early drops, subscriber-exclusive promotions, and more.